A family-owned auto repair shop with 8 technicians was running on outdated systems that crashed constantly. Zevonix modernized their IT, eliminated the tech headaches that were slowing down repairs.
Each of this shop's outdated systems ran its own systems independently — different shop management software versions, separate email accounts, no shared inventory visibility. When the main shop's computer crashed, repair orders were written on paper for 3 days. The owners knew technology was holding them back but didn't know where to start.
🔍 Step 1: Discovery & Strategy
We audited every workstation, diagnostic tool, printer, and network device in the shop. We documented every system the team relied on daily.
🎯 Step 2: Tailored IT Solutions
We designed a modern IT setup with reliable hardware, cloud-based shop management, and proper network infrastructure.
🚀 Step 3: Implementation & Deployment
We deployed new workstations, networking equipment, and cloud-based shop management over a single weekend to minimize disruption.
🛡️ Step 4: Security Fortification
We deployed endpoint protection on every workstation, and implemented daily automated backups.
⚙️ Step 5: Ongoing Support & Optimization
We provide ongoing managed IT support with remote monitoring. Most issues are resolved remotely within an hour.
📈 Step 6: Growth & Innovation
As the shop grows and adds technicians, scaling up is straightforward with standardized systems already in place.
Zevonix modernized the entire shop onto a reliable IT platform in 5 weeks. Downtime dropped by 85%, the shop now has real-time inventory tracking, and the owner can view repair volume and revenue from a single dashboard. The shop processed 20% more repair orders in the first quarter after modernization.
Passed SEC examination with no deficiency findings across cybersecurity, data protection, email retention, and business continuity categories.
Complete compliance infrastructure deployed in 6 weeks — from zero documentation to examination-ready with all technical controls operational.
All advisor devices protected with BitLocker encryption and centralized key management, eliminating data exposure risk from lost or stolen devices.
SEC Rule 17a-4 compliant email archiving with immutable storage, supervisory review, and eDiscovery search capabilities deployed firm-wide.
Endpoint detection and response with round-the-clock monitoring, reducing mean time to detect threats from unknown (previously) to under 15 minutes.
Monthly phishing simulations and security awareness training reduced staff susceptibility from 35% to under 3% within 90 days.
Auto Repair IT Case Study
In most cases, yes. We work with popular platforms like Mitchell 1, Shop-Ware, Tekmetric, and others to get the most out of your data. If your current software is outdated or unsupported, we help you evaluate and migrate to a modern platform.
We handle the migration over a weekend. Your shop is fully operational by Monday morning. We keep the old system running in parallel until staff is comfortable with the new setup.
We ensure all diagnostic computers and scan tools integrate with the new network. Most modern automotive diagnostic equipment works over standard networks — we configure connectivity and ensure updates can be managed centrally.
Our solutions are specifically designed for small businesses. The cost of modernization is typically recovered within 6 months through reduced downtime, faster repair processing, and eliminated manual workarounds.
Yes. We set up secure remote access so owners and managers can view dashboards, reports, and key metrics from any device. You’ll have real-time visibility without being at the shop.
feedback
Patrick has managed our company’s IT services for several years. He is very professional, extremely knowledgeable, and provides excellent customer service. Patrick is the only IT professional that I would recommend.
We’ve been working with Zevonix for several months now and they are simply the best locally owned IT company! They helped overhaul our outdated IT systems and made everything run faster and much more securely. Support is always prompt, professional, and easy to understand!! THEY ARE THE BEST!!!
We’ve had an incredible experience with Zevonix! Their IT security and support services have been a game-changer for our Nonprofit business. From the very beginning, they provided tailored IT solutions that perfectly matched our needs. The cybersecurity audit they conducted gave us peace of mind, and their proactive IT management keeps everything running smoothly. If you’re a nonprofit business looking for affordable cybersecurity services or managed IT support, we highly recommend Zevonix.
Zevonix has been an incredible partner. As a solo tech expert, he delivers the kind of results you’d expect from an entire dev team — with none of the red tape. He listened to what I needed, asked smart questions, and turned it all into a system that’s helping our business scale and serve clients better. I can’t recommend him enough if you’re looking for someone who’s fast, thoughtful, and knows how to translate chaos into clean systems.
I can’t say enough good things about Zevonix. Their team is incredibly knowledgeable and responsive. They helped us streamline our IT operations, and the level of support we’ve received has been outstanding. They truly feel like a partner, not just a service provider.
Zevonix provides fantastic IT services. Our business relies on smooth-running network and secure systems, and Zevonix has been instrumental in making that happen. Their team is proactive, professional, and quick to respond to any issues. They’ve helped us with everything from routine maintenance to strategic planning, ensuring our technology supports our business goals. We’ve seen a noticeable improvement in our efficiency and peace of mind since partnering with them. A top-tier IT service provider!
Patrick provides outstanding and timely service and support for my company’s information technology needs. He has a great attitude and is always willing to dumb it down to be as helpful as possible for the non tech-savvy. I definitely recommend him.
Zevonix built our new website for our transportation service in Palm Coast and also set up our IT services to keep our business running smoothly. Patrick and his team were professional, responsive, and made the whole process simple. The website looks fantastic, loads fast, and works perfectly on all devices. On top of that, their ongoing IT support gives us peace of mind knowing our systems are secure and dependable. If you need a local Palm Coast company for web design and IT services, Zevonix is the best choice!
Working with Patrick is always a pleasure. He is professional, efficient, patient, proficient and thoughtful regarding your feelings. No question is a stupid question and he doesn’t make you feel like an idiot. He always gets the job done and is a complete joy to work with.
Field Experience
Successfully completed
Client Satisfaction
IT Certifications
Or Less Response Time
